Create either single page or multipage forms.
Organize questions in sections.
Add Page Instructions and context-sensitive help to further explain questions.
Use a Wizard to create complete forms within minutes.
Add any of the following input controls: Textbox, Single or multiselect input fields, Date input (popup), Email input, Web address input, file upload, Auto-assign reference numbers, multiline textareas, and WYSIWYG Editors.
Populate options for checkboxlists, radiobuttonlists, dropdownlists and listboxes from existing database tables.
Upload options from a CSV file to quickly add them to option groups used for option controls (checkboxlists, radiobuttonlists, dropdownlists and listboxes).
Set conditions on pages, sections, questions, or responses inputs. (E.g., Make a certain question visible only if "yes" is selected in a previous question.)
Send an autoresponse to form submitters when the form is submitted. (Optionally include their responses in the email so that they can keep a record of how they responded.)
Customize the look and feel of the form by creating templates. (Upload HTML or use the WYSIWYG editor provided.)
Each form has its own URL. Form builders create their own intuitive name for the forms (for Search engine optimization).
Create status groups that are suitable to the form. For example, appropriate statuses for the Ticket System are: Opened, In Progress, On Hold, and Closed.
Notify the default user or form owner by email when a submission is received.
Search submissions based on as little or as much criteria as you wish to specify, including submissions where the submitter answered questions with a specific response.
Determine how submission results should appear in the search results grid. (E.g., If the form includes a field for submitters' names, one of the columns in the search results grid may be "Name")
In the search results grid view whether or not the Assigned user has read the submission.
View the complete history for each submission, which includes notes, status changes, and reassignments.
Use responses from the submitter in emails and form submission confirmations. (E.g., If the form includes a field for submitters' names, the autoresponder may be formatted to read, "Dear John,...")
A user friendly homepage presents the admin user all the latest submissions in their queues and shows relevant statistics.

Admin

Group admin users under departments.
The predefined System Roles include: Super Admin (with full control and access to all features and ability to manage all departments); Department Admin (with full control and access to all features of their own department); Formulator (ability to create and manage their own forms and form submissions); Task Handler (with the ability to manage submissions within their own department).
Further limit the permissions of Task Handlers, as well as include users from other departments, in a form project with Custom Roles. (Each role may have different permissions depending on the submission's current status.)

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